Terms and Conditions

Welcome to Intrinsic Glass. By accessing or using our website (https://intrinsicglass.com.au/), you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our website.

1. General Information

1.1 This website is operated by Intrinsic Glass ABN 64 427 729 792.
1.2 The content provided on this website is for general informational purposes and may change without notice.

2. Intellectual Property

2.1 All content on this website, including text, images, logos, and designs, is the property of Intrinsic Glass or its licensors unless otherwise stated.
2.2 You may not reproduce, distribute, or use any content from this website without prior written consent.

3. Use of Website

3.1 You agree to use this website solely for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website.
3.2 You must not:

  • Interfere with the security or operation of the website.
  • Transmit viruses or malicious code.

4. Products and Services

4.1 Intrinsic Glass offers custom glass solutions, including frameless shower screens and other related products.
4.2 All products and services are subject to availability and may vary in design, materials, or specifications as outlined on the website.
4.3 Prices displayed on the website are in AUD and may include or exclude GST.

5. Payment and Orders

5.1 Full payment must be received before any custom work or delivery commences.
5.2 Intrinsic Glass reserves the right to refuse or cancel orders at its discretion, including but not limited to errors in pricing or stock availability.
5.3 Refunds or returns are subject to our Refund Policy (see Section 8).

6. Warranty and Liability

6.1 Intrinsic Glass provides warranties as required under Australian Consumer Law. Specific warranty periods and conditions are provided with each product or service.
6.2 To the maximum extent permitted by law, Intrinsic Glass is not liable for:

  • Indirect, incidental, or consequential damages arising from your use of the website or services.
  • Any inaccuracies or omissions in the content of this website.

7. Third-Party Links

7.1 This website may contain links to third-party websites for your convenience. Intrinsic Glass is not responsible for the content or practices of these external websites.

8. Returns and Refund Policy

8.1 Intrinsic Glass complies with Australian Consumer Law regarding refunds, returns, and exchanges.
8.2 Custom-made products are non-refundable unless there is a manufacturing defect or the product does not match the agreed specifications.
8.3 To request a return or refund, please get in touch with us.

9. Privacy

9.1 Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and store your personal information.

10. Changes to Terms

10.1 Intrinsic Glass reserves the right to amend these Terms and Conditions at any time without prior notice. Changes will be effective upon posting on this page.

11. Governing Law

11.1 New South Wales, Australia’s laws govern these Terms and Conditions. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please get in touch with us:
Intrinsic Glass
Phone: 0431 747 320
Email: info@intrinsicglass.com.au
Address: 51/90 The Entrance Road, Erina 2250

0431 747 320